Following a 15 year board level career in Market Research Operations departments, ihd's founder Iain Wooster can usually find a solution to any problem, whether reviewing or redesigning processes to improve efficiency and effectiveness of your resources, or providing software support and training to ensure that the services you could be offering are actually being provided to your clients - improving customer satisfaction. If you require more information please visit our sister site at Reporting Dashboards
Market Research Support
Whatever you require, from interim management support, or just staff holiday cover and short term contracts we would love to hear from you and are always available to discuss your requirements.
CATI Scriptwriting Support and Web Surveys
Iain is experienced in most operational roles, and has extensive script writing experience in programming surveys in the Nebu, Askia and Quancept platforms.
Process Automation
With a background in process automation, Iain can offer your company his experience in providing VBA macro reporting setup, online aggregation web reporting (using dynamic database webdesign to provide your clients with interactive websites that produce reports from raw datasets), or process streamlining - using multple data collection sources to provide a single validated dataset for analysis or automatic processing.
Eyes and Hands Software Support and Training
Iain is also an expert in Readsoft's "Eyes and Hands" optical character reader (OCR) software, experienced in providing support, training and consultancy to staff of all levels, ensuring that the most appropriate processes are supported with accurately set up Form definitions, and Batch and Job Descriptions.
Iain can train your staff utilising our existing training plan, or if required, design a bespoke package to support your organisation through a particular project. If you just require a project to be setup within the application then contact Iain through ihd and he would be pleased to discuss your requirements.
Eyes and Hands really is the best in OCR software, if you are finding it hard to manage within your organisation then there is a very good chance that Iain could improve your set up or procedures to make your scanning department more efficient and effective, saving you time and money in processing your forms.
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Bespoke web design
At ihd-solutions we believe that the web should be a simple place. By offering website design, bespoke consultancy, training and application design, ihd-solutions can help you to get projects as you want them and working in the way your business needs.
ihd can provide expert knowledge and products to your company, and we require no minimum contract should you require interim management or support facilities.
Please look through the website for more information on how ihd-solutions can help your organisation.
One of the problems with commissioning that first website is that there is a multitude of buzzwords and "geek speak" within the market place to confuse and disguise the average purchaser. We have provided a paper to try and explain some of those terms here.
Search Engine Optimisation (SEO)
Your website should be integral to your business, providing validation and information, giving potential customers a way to see who you are and quickly find out what you offer to the world. As an open extension of you to the outside world, websites can perform a multitude of actions - validation, information, sales, marketing, product and service advertising etc. it is important to you and to us that those messages are performed appropriately and in support of you and your business.
Website Designer for Small and Medium businesses (SMEs)
Often when starting a business, a website can seem like the panacea to every problem, build a website, customers will find it, customers will buy our products and services. From a business point of view this can work, but not without investment of time and money.
Our web design service provides our clients with unique sites matched to their companies requirements. We want to know you business before we recommend a solution, within our initial consultation, we will try to understand what you need, and combine those requirements with your branding, your ethos and your products and services. The end result will be a creative design, and usable website, to impress your customers, and serve your business.
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Equity Web Projects
Got a great idea but no cash to build it? ihd-solutions are always interested in hearing from web entrepeneurs about new brands and applications. Whether you need a new e-Commerce site to sell your products, or a complete database driven application, we are happy to hear from you and help you get your business onto the internet.
Low Daily Rates for Web Design
We have worked with clients in the past where we accept a low daily rate in exchange for equity or commission within the final project. Our investment in your business comes through hard work and experience, making sure that your business suceeds. Depending on the size and complexity of your requirements, we can offer you the support of having an in-house web design company, without the outlay of your cash thus reducing the personal gamble for your new project.
If you are interested in speaking to us about a sweat equity proposal, please contact Iain Wooster to talk through your ideas. The consultation is free, and even if the project goes no further, we are sure that you will gain valuable insights in setting up an online business.
In return for your investment in us, you get access to business experience, internet know-how, and support and advice throughout your new project, helping your business to be a success and guiding you through the internet world.
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